Returns & Exchanges
At Mobexpert, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and select the items you wish to return from your order history, or contact our customer service team to begin the process.
Prepare the Item
Ensure all furniture and decor items are placed back in their original packaging with all assembly hardware and instruction manuals included.
Schedule Collection
For large furniture items, our specialized white-glove team will contact you to schedule a convenient pickup time from your residence.
Receive Your Refund
Once our quality control team inspects the returned items at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing