Frequently Asked Questions
Everything you need to know about creating your dream home with Mobexpert.
What are your delivery options and timeframes?
We offer professional home delivery across the country. Standard delivery typically takes 3-7 business days for in-stock items, while custom-made furniture may take 4-8 weeks depending on the manufacturer.
Do you provide professional assembly services?
Yes, we offer expert assembly services for most of our furniture items. You can select this option during checkout, and our team will handle the setup and removal of packaging materials.
What is your return policy for furniture?
You can return standard products within 14 days of delivery, provided they are in their original condition and packaging. Please note that custom-made or personalized orders are non-returnable.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), bank transfers, and flexible interest-free installment plans through our partner banks.
Does my furniture come with a warranty?
Every Mobexpert product comes with a standard 2-year warranty covering manufacturing defects. Some premium collections may include extended warranties for frames and structural components.
Can I track my order status online?
Absolutely. Once your order is confirmed, you will receive a tracking link via email. You can also log into your Mobexpert account to see real-time updates on your delivery status.